Package Change Request

Package Change Request

Upgrade or change your service package

Request a Package Change

Looking to upgrade or change your current package? Fill out the form below and our team will process your request.

Package Change Details

Complete the form to request a package change

Account Information

Find this on your bill or in MyCare app

Current Package

Requested Change

Browse available packages: Broadband | Mobile | Cable TV

How should we contact you?

Our team will review your request and contact you within 1-2 business days

Need Help?

Not sure which package is right for you?

Call 100 for assistance Visit a service center

Important Notes

  • Package changes may affect your monthly billing
  • Changes typically take 1-3 business days
  • Early termination fees may apply for contracted services
  • Check MyCare app for current package details